Illustrative scenario. The figures below are directional ranges composited from typical Innrly engagements with multi-property operators — they are not audited results from a single named customer and are intended to show the shape of impact, not a guarantee. Actual outcomes vary by portfolio size, brand mix, PMS / accounting stack, AP volume, and the operator's starting baseline. Reach out for a walkthrough using a sample of your actual data — we'll size the opportunity for your portfolio before you commit to anything.
28 hotels, one close — in about a week, not two.
A Hilton-focused management company (Hampton, Hilton Garden Inn, Home2, Embassy Suites) consolidates OnQ and OPERA night audits, runs AP through a single approval queue, and ships owner financials inside the first week of every month.
Month-end close
Reassigned from reformatting to analysis
Hotels on one nightly close
Time to live across the portfolio
The problem
A 28-property Hilton management company was growing two hotels per quarter, but the corporate accounting team was already at capacity. Month-end took 14 days. Two people did almost nothing except reformat OnQ and OPERA reports for QuickBooks. AP invoices lived in three email inboxes and a shared drive.
- · OnQ and OPERA outputs reformatted by hand into a corporate template.
- · AP invoices approved over email; no central audit trail.
- · Owner P&Ls sent on the 14th — too late to influence the next month.
- · Each new property added ~30 hours of monthly corporate work.
The rollout
Innrly connected to OnQ and OPERA across the portfolio in four weeks. AP automation went live in week six. The 28th property was on the same dashboard set by week ten. No flag exceptions, no IT lift on property.
The results, 6 months in
Month-end close runs in roughly 6 business days instead of 14. AP routes through one queue with property and GL-coded approvals. One of the two reformatting roles shifted into an analyst seat focused on labor and OTA trend work. Adding the 29th and 30th hotels added no new corporate headcount.
By the numbers
14 → ~6 days month-end close
1 FTE reassigned from reformatting to analysis
28 hotels on one consolidated nightly close
No new corporate headcount as portfolio grew
Scale your management company without scaling corporate headcount
20-minute walkthrough using a sample of your actual PMS and AP data.